Genuine Relationships and Authenticity: An Interview with Jennifer Yost, MA and LMHC

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Do you have genuine relationships at work? What’s the line between being authentic and being rude? For this week’s blog post and podcast, I’m interviewing Jennifer Yost, a noted psychotherapist on the subject of genuine relationships and authenticity, especially as it relates to the workplace and the IT help desk. I hope you enjoy it! …

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genuine relationships

How to be Authentic in Your Authenticity

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We hear a lot of people talking about authenticity. Certainly, authenticity as a form of honesty is a desirable trait, but when someone talks about authenticity, what do they mean? Dictionary.com defines authentic as “not false or copied; genuine; real or reliable; trustworthy”. Like many other words, authentic has become a fad word and, as …

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authenticity at work and in customer service

A New Year, The Same You and Me (Self-Improvement)

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For the last few weeks, you and I’ve been assaulted by the usual flood of ads saying things like, “A New Year, A New You” and similar cliche statements which we’ve heard every late December and early January throughout our lives. But wait, what if I’m happy with the old me? Oh sure, I’m a …

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