# Don Crawley, Author: Author of The Compassionate Geek

> Don’s excellent customer service videos and customer care and call service programs are designed to improve customer satisfaction by helping technical staff master the arts of great outstanding customer service\. Bring one of the US’ top IT authors and speakers, Don Crawley, to your next event or onsite for staff training\.

Generated by Yoast SEO v28.2, this is an llms.txt file, meant for consumption by LLMs.

## Pages
- [Books by Don Crawley](https://doncrawley.com/compassionate-geek-book/)
- [Visiting Seattle](https://doncrawley.com/visiting-seattle/)
- [Conference Keynote Speaker and Breakout Session Speaker Programs](https://doncrawley.com/conference-keynote-speaker/)
- [Breakout Session: Why is Customer Service Important? How Customer Service Affects Profitability](https://doncrawley.com/why-is-customer-service-important/)
- [Breakout Session: What to Do When the Customer Isn’t Right](https://doncrawley.com/breakout-what-to-do-when-the-customer-isnt-right/)

## Posts
- [How to Improve Your Emotional Intelligence for Great Relationships](https://doncrawley.com/improving-emotional-intelligence/)

## Site Builder
- [Header: Blog](https://doncrawley.com/astra-advanced-hook/header-blog/)

## Categories
- [The Compassionate Geek Blog](https://doncrawley.com/category/blog/)

## Tags
- [customer service tips](https://doncrawley.com/tag/customer-service-tips/)
- [it help desk](https://doncrawley.com/tag/it-help-desk/)
- [technical support](https://doncrawley.com/tag/technical-support/)
- [customer service](https://doncrawley.com/tag/customer-service/)
- [customer service in it](https://doncrawley.com/tag/customer-service-in-it/)

## Optional
- [Sitemap index](https://doncrawley.com/sitemap_index.xml)