Don addresses 600 IT professionals about IT Customer Service at the 2019 Church IT Network conference in Kansas City.
Author of 8 books for IT pros, including...
Recent Blog Posts
Is it Worth Dying For? Good Emotional Intelligence
Friday morning, I’m on my way to an appointment when a white sedan comes right up on my tail, then …
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Just Released the Audiobook Version of The 5 Principles of IT Customer Service Success Book
I just released the audiobook version of my customer service book The 5 Principles of IT Customer Service Success, narrated …
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The Future vs. Your Future: Intentionality for Your Future
Like most people, I get songs playing in my head. Sometimes, they’re great, such as something by J.S. Bach, Randy …
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Don Crawley, Author of The Compassionate Geek
For more than 40 years, Don Crawley has worked with technology, from broadcasting to automation systems to data networks. A former IT trainer and consultant, he is an award-winning conference keynote speaker and the author of eight books for IT professionals including The Compassionate Geek. He’s especially good at helping IT teams work together so they can get things done for customers and your team.